Making your house a nice place to live

We want all of our tenants to live in the best homes we can provide. We also want all of our homes to meet a standard that the Welsh Assembly Government have set, called the Welsh Housing Quality Standard. We plan all our major work such as new kitchens and bathroom or electrical upgrades to do as much as we can with the money that we have available each year.

There are three ways we improve your home:

• Day-to-day repairs – if your heating breaks down or your tap leaks, we’ll arrange to fix this kind of repair as soon as you tell us about it. See our Repairing Your Home leaflet for more information.
• Preventative and cyclical maintenance – this includes regular work, such as gas servicing and painting the outside of your home. See our Repairing your Home leaflet for more information
• Planned improvements – kitchens, bathrooms and windows have limited life spans. We have a lot of information about the age and condition of our homes which helps us plan what we need to do and when. Each year we produce a list of properties to be included in the improvement programme for that year, based upon what needs doing and the amount of money that we have to spend. By planning properly and doing things together in large ‘packages’ of work, we get more work done with the money we have.

We do the following work where needed

Kitchens

• Redesign the layout (if you need it)
• Install new units, flooring, worktops, sink, taps and tiles based on your choices

Bathrooms

• Install a new bathroom suite, an over-bath shower and new tiling and flooring based on your choices.

Electrics

• Install a new fuse box, and new plug sockets, lights and switches

Windows and doors

• Put in new double glazed uPVC windows and your choice of new front and rear door