Ask for help

charters local heat hero

Charter’s Moneysaver, Rhian Woodman was awarded a Heat Hero by fuel poverty charity National Energy Action (NEA) in London recently for her contribution to tackling fuel poverty in South East Wales.

The Heat Hero Award Scheme recognises individuals across England and Wales who have made a significant contribution to helping people living in fuel poverty in their local community. The Awards are supported by ScottishPower.

Rhian is photographed with Lord O’Neill of Clackmannan, Vice President of NEA, Andrew Desmond, Charter’s Moneysavers and Neil Clitheroe, CEO ScottishPower  Retail and Generation.

Rhian helps people save money and budget more effectively. Fuel Poverty and energy prices are a real concern for many people and are a common problem; Rhian was keen to help people tackle this issue and reduce fuel poverty. The Warm Home Discount scheme was introduced to help people address fuel poverty and Rhian set out to raise awareness of the scheme and assist the most vulnerable to access it. Rhian has so far helped 140 people from home visits and holding awareness events at community venues. Since its introduction £15,420 in Warm Home Discount savings have been accessed by the people Rhian has helped.

Rhian said: “I am delighted to be chosen as a Heat Hero by NEA and ScottishPower, it is worth all of the hard work when you know that you have helped people in the local community to stay warm in their homes’. It is a team effort though and colleagues at Charter Housing deserve the credit too”.

Maria Wardrobe, Director of NEA said: “The Heat Heroes are a credit to their communities…. The consequences of fuel poverty can be devastating, ranging from psychological stress, worry, social isolation, causing or exacerbating serious illnesses… with an estimated 890 excess winter deaths occurring last year in South East Wales. I am delighted that we have people like Rhian working to help vulnerable people keep warm in their homes in her community.”

Neil Clitheroe, CEO, ScottishPower Retail and Generation said: “ScottishPower was delighted to support the Heat Heroes award scheme for the second year to recognise the contribution that individuals are making to assist people in their communities across England and Wales. Individuals like Rhian are vitally important to their communities, ensuring help gets to those people most in need.”

Kathryn Edwards, Corporate Director of Charter Housing added, “We are very focussed on helping our tenants to manage in this difficult financial climate. The work that Rhian and her colleagues do goes a long way towards enabling our tenants to be able to afford to heat their homes, and I am proud of the difference they make to our tenants lives on a daily basis.”

Feel free to share this page

Talk to us

For more information on this subject or on any other matter relating to Charter Housing, please contact us via telephone on 01633 212375. Alternatively you can use our online form or send us an email.

quick links