Ask for help

Privacy Policy

Charter Housing collect, hold and process a considerable amount of information, including personal information about the people we serve, to allow us to provide our services effectively.

This site uses cookies

Cookies are small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser.

We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.

Links to third-party websites

Charter Housing is not responsible for any third-party websites accessed through our website. We do not endorse the content contained in any third-party websites, nor the organisations publishing those sites, and we disclaim any responsibility for their content.

We encourage you to read the privacy statements on the other websites you visit. Please read the ICO’s reciprocal linking policy for more information.

If you want to request information about our privacy policy you can email us or write to:

Charter Housing Association
Exchange House,
High Street,
NP20 1AA


Feel free to share this page

Talk to us

For more information on this subject or on any other matter relating to Charter Housing, please contact us via telephone on 01633 212375. Alternatively you can use our online form or send us an email.