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  • To help us make sure your home is safe, we are continuing with our essential gas and electrical safety checks. Rich… ,

Charter Join ROSPA

Charter Housing Association are now members of ROSPA. ROSPA stands for the Royal Society for the prevention of... Read more »

Charter’s Contractor Professional Standards

Photograph above:- Keith David, Contract Manager from Heatforce & Naomi Macey, Property Services Manager in Maintenance The contractors we employ go through a strict application process before we allow them to work in your home.  Every contractor has recently been... Read more »

Charter join the Institute of Customer Service

Providing excellent customer service is really important to everyone at Charter and as an organisation we are always... Read more »

Voids review 2014/15

We know from feedback and surveys that at times tenants were not that satisfied with their Charter home... Read more »

Energy Saving help in Bevan Court

Back in 2014 Charter received grant funding from the Department of Energy and Climate Change in order to... Read more »

Volunteering? Go for IT says tenant Nathan Bennett

Nathan Bennett has taken on a new lease of life after taking up the chance of volunteering at the Wastesavers Reuse Centre in Newport. The former mechanic had been looking for an opportunity to take the first steps back into... Read more »

Charter Get Together

October saw the third annual Charter Get Together take place, with over 160 guests in attendance, the stalls were busy with activity and the work of our tenants in their communities was celebrated. The event offered many opportunities for tenants... Read more »

We all have a story to tell or something to say – why not share yours?

Free informal practical sessions taking place in Newport during February where you can learn about how to research,... Read more »

Chepstow Energy Saving Event Tuesday 20 January 2015

We are inviting you to contact us and gain further help and advice on your energy bills. Charter... Read more »

Giving your views online can lead to so much more!

In October 2014 we launched a new online group, recently named by its members as @myopinion. This group... Read more »

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