Ask for help

Help us improve!

We want to find out what you think about us and our customer service!

As members of the Institute of Customer Service we think it’s important that you get the best service possible every time you contact us. To do this, we need you to tell us what you think is good and what can be improved. Have your say by completing our survey. ICS

The Institute of Customer Service will be sending a link to this survey to all our tenants with an email address on our behalf.  You can also access the survey via our facebook and twitter accounts.

When we ran this survey last year the top 3 comments were that we are helpful, friendly and good.

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Have your say and help us improve!

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Talk to us

For more information on this subject or on any other matter relating to Charter Housing, please contact us via telephone on 01633 212375. Alternatively you can use our online form or send us an email.

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