Ask for help

Water safety in Your Home

It’s important to ensure that water in your home meets very high standards. Poor water quality can cause bacteria to form, which can cause legionnaires disease.

We regularly test the water quality to ensure its safe, but these simple tips will help ensure your tap water stays safe for drinking, cooking and washing.

  • If you’ve been away from home for a week or two, make sure you run the water for a couple of minutes to allow fresh water into the pipe.
  • If the temperature from hot and cold taps significantly changes call us straight away.
  • Regularly clean your taps and showerhead to get rid of the bacteria that lives in scale deposits. If your tap water ever runs brown or yellow, call us straight away

Feel free to share this page

Talk to us

For more information on this subject or on any other matter relating to Charter Housing, please contact us via telephone on 01633 212375. Alternatively you can use our online form or send us an email.

quick links