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Domestic Abuse Support Agencies

Domestic Abuse Support Agencies

domestic violence

Find out more about how Charter Housing can help you tackle Domestic Abuse and Violence here

Women’s Aid. 

Newport Women’s Aid provide support to anyone who is experiencing domestic abuse.  They also assist women and children with finding safe accommodation such as Refuge.  They provide refuge for women and their children who have to leave their homes because of physical, mental, sexual or financial abuse.  They encourage and empower people who have experienced domestic abuse to determine their own future and provide for the emotional needs of children who have been affected by domestic abuse.  They also aim to educate young people and children in schools and colleges about the issues to try and prevent the cycle of abuse.

They run a drop in service at our main office in Stow Hill Monday to Friday 9.00am – 4.30pm when anyone can call in for advice and support, whether they are in an abusive relationship, concerned for a friend or family member or have previously been in an abusive relationship.  They also provide a 24 hour 7 day a week on-call service so that people can speak to a specialist domestic abuse worker at any time.

Newport Women’s Aid run a number of communities based programmes for women and children, helping them to gain a better understanding of their experiences and develop the skills to make independent decisions in the future.  These include the Freedom Programme, Recovery Tool and ‘Hand’s Off’.  For more details of these programmes please contact Newport Women’s Aid or see their website.

They also run a coffee morning so that women who have experienced domestic abuse can access informal support and gain a range of alternative skills, such as self-defence classes, cake decorating and nail art.

If  you  would  like  to  learn  more  about  Newport  Women’s  Aid  please  contact  us  on 01633 840 258 (24hour number), visit us at 56 Stow Hill or see our website



Llamau, Wales’ leading homelessness charity, provides a wide range of services in relation to domestic abuse, and is the largest single provider of refuge accommodation in Wales.  They were the first organisation in Wales to provide 24 hour supported refuges for women and their children, recognising that their need for support was not confined to ‘office hours’.

Their domestic abuse services in the Gwent area provide tailored outreach support to women, men, children and families affected by abuse, as well as refuge accommodation for women and their children fleeing domestic abuse.  As well as refuge accommodation and family safe houses, they employ specialist children & young people’s workers to support children and young people to overcome their experiences, and safety workers, rural workers and housing related support also help adult victims of abuse to regain control over their lives and understand positive and healthy relationships. Last year in Gwent, they worked with more than 800 victims of abuse.

For advice or information you can contact Llamau on 029 2086 0255 or who will forward your email to the most appropriate area providing service

Bawso- Supporting BME communities in Gwent


Bawso support people from Black and Minority Ethnic (BME) backgrounds in Wales who are affected by domestic abuse and other forms of abuse, including Female Genital Mutilation, Forced Marriage, Human Trafficking and Prostitution.

The charity provides support and information to vulnerable people from BME communities in the Gwent area. We offer Refuge and Safe House provision to victims fleeing abuse and a range of services to support people in their communities to maintain their tenancies and empower them to lead independent living.

Services include advice on; Domestic violence and other forms of abuse, Housing Benefit issues, Resettlement Support, Employment Advice, Moving Home, Welfare Benefit Advice, Dispute with neighbours, Completing Forms, Language Support, Housing repairs, Life Skills, Health & Well-Being, Budgeting and Volunteering Opportunities.

Bawso work with many organisations across the region and have a close partnership with Charter Housing. Bawso has an office in Newport and has recently extended our services to Caerphilly.

Contact details:

Caerphilly: Cameron House, 57 Commercial Street, Ystrad Mynach, CF82 7DW. Tel: Denise: 078150580663. Mariam: 07817 131838.

Newport: 1st & 2nd Floor 112/113 Lower Dock St, Newport, NP20 2AF

Tel: 01633 213213

24 hour helpline 08007 318147

Email: 24 hr Helpline 0800 731 8147

domestic abuse, domestic violence, abuse, violence, assault, verbal abuse, women, men

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For more information on this subject or on any other matter relating to Charter Housing, please contact us via telephone on 01633 212375. Alternatively you can use our online form or send us an email.

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