Financial Inclusion
As part of our work to minimise financial exclusion, Charter are currently involved with a number of projects. This includes assisting with the development of Credit Unions across all areas in which Charter tenants live and assisting customers to access mainstream bank accounts.

Credit Unions
Charter has supported the development of two credit unions, North Islwyn (01443) 875972 and Newport Credit Union (01633) 822224.

Credit Unions are financial cooperatives owned and managed by the membership. By saving with the credit union you become a member and have a say in its operation. Credit Unions offer basic banking facilities, a friendly and easy place to save, with access to low cost loans.

To find out about your local credit union contact www.abcul.org

Barclays Cash Card
This basic bank account provided by Barclays allows customers to withdraw cash from over 3,800 cash machines, pay for goods and services by debit card, make regular payments through direct debits and pay wages, benefits or pensions directly into the account or cheques or cash at any Barclays Branch or Post Office. As the account offers no overdraft, loan facility or cheque book it assists you in managing your finances. Additionally there are no charges provided the account is in credit.

Assistance with opening the account is available for Gold Service Customers

SHARE Centre
Working in partnership with Stow Hill community group ECHO, Communities First, GAVO and Newport City Council, this project is being developed to provide a Social Enterprise Centre and community resource. The Stow Hill Access, Resource and Enterprise Centre will provide a large hall, two meeting rooms, an IT suite and a positive images cyber café. Specialist advice will be available for groups on developing projects that can fulfil local need through developing enterprises that can provide self sustaining services.

TCC
The Tenants' Consultative Committee (TCC) has been established to promote active partnership between Charter Housing and its tenants and to promote tenant participation throughout the Seren Group. The TCC aims to complement existing formal and informal communications between Charter Housing and its tenants.

Contact
Is a magazine that circulates to all our customers. It is informative about the service we provide whilst also providing entertaining articles, competitions and quizzes.

The latest copy can be accessed by clicking on the pdf attachment.