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The Seren Group
Customer Services
WELCOME TO GOLD SERVICE : Membership Benefits

We have developed a package of rewards that we believe includes 'something for everyone.' We will continue to develop the Gold Service package and always welcome your feedback on what you would like to see.

  • Fantastic competition opportunities
    Gold Service brings a range of opportunities to win fantastic competition prizes. From state of the art mobile phones, to top concert tickets, luxury spa days and chances to visit top venues. Gold competitions provides 'must win' prize opportunities for all. Competitions are advertised in Charter's Contact Magazine.
  • Gold Access - a telephone hotline to the Corporate Director
    Available exclusively to Gold Service Members, telephone (01633) 678502 and you can access the hotline to the Director of Housing. Members leaving a message will receive a response within two working days.
  • The new Gold Service Reward Card
    The card offers a wide range of exclusive savings and discounts on a wide variety of products and services from the high street and well known outlets. You can also make significant savings at top attractions.