Ask for help

reception services

The reception area at Exchange House in Newport (see ‘location‘) is your one-stop shop for help and advice.

Our friendly staff are here to assist you Monday -Friday between 9am and 5pm.

Take a look around below – you can even come into the office…

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In our reception area you can:

  • pay your rent
  • browse homes to rent using our touchscreen computer
  • ask for advice and information
  • pick up a leaflet or advice booklet on a wide range of subjects
  • make a complaint
  • escape the rain, wind or snow!


Of course, you can always contact us directly.

Scroll over the image below to find out more…

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Talk to us

For more information on this subject or on any other matter relating to Charter Housing, please contact us via telephone on 01633 212375. Alternatively you can use our online form or send us an email.

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