Ask for help

Being called for your opinion on Charter?

You may receive a call from a research company called Strategic Research over the next couple of weeks.

They have been asked by the Welsh Government and Community Housing Cymru to carry out a satisfaction survey with a selection of tenants from across Wales.

Previously postal surveys have been sent out for tenants to fill in and send back. Now Strategic Marketing will be calling tenants to increase the numbers of responses received.

Please help us and the Welsh Government understand how tenants feel by answering this survey. If you have any questions or concerns please contact Alan, Charter’s Tenant Insight Manager on 07788 314689, 01633 212375 or

We will let you know what you and all the tenants in Wales say about how they feel as soon as the results are in.

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Talk to us

For more information on this subject or on any other matter relating to Charter Housing, please contact us via telephone on 01633 212375. Alternatively you can use our online form or send us an email.

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