In this edition of Contact magazine we have; Money box competition – win Cardiff Devil’s Season tickets! OK Kids…is back Pant Y Celyn Egg Heads Complaints to Charter, how are we doing? Plus a whole lot more. You can download the edition using the link below (you’ll need Adobe Acrobat to read the magazine). [...]
Over 250 tons of unwanted medicines are returned each year in Wales at an estimated cost of £50 million to the NHS. You can help reduce this and allow the money to be used more effectively by following the advice below: Always understand what your medicine is for and how to use it correctly, ask [...]
Only buy credit for your pre-pay electricity meter from official outlets such as the Post Office, PayPoint or Payzone, or you’ll end up paying twice. If anyone offers you energy top-ups on the doorstep, they are trying to involve you in criminal activity. Don’t be fooled. Energy companies can identify homes using electricity but not [...]
Do you have a great idea on how we can do things differently? Have you had a brainwave about how we can provide better services to you and to other tenants? If so, why not tell us! We want to hear your suggestions, ideas or brainwaves. It couldn’t be easier to tell us; Tell a [...]
Nuisance Prevention Team workshop on Tuesday 30 November Would you like to know more about how we deal with anti-social behaviour? This workshop will take you through a case from start to finish and explain the powers Charter has to deal with antisocial behaviour. Service Review workshop on Tuesday 9 November Would you like to [...]
Tenants and staff have been working together to create a new panel that will be responsible for ensuring that tenants have a real voice and impact on the services they receive from Charter. This group is called the Forward Together Panel and they are keen to have more members. If you are interested in finding [...]
